Privacy Policy
Last updated: March 8, 2026
Introduction
Postdate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Postdate mobile application and website (collectively, the "Service").
Information We Collect
Information You Provide
- Account information (name, email address, phone number, date of birth)
- Profile information (photos, bio, preferences)
- Messages and letters you send through the Service
- Identity verification data
- Payment information (processed securely by our payment provider)
Information Collected Automatically
- Device information (device type, operating system, unique identifiers)
- Usage data (features used, interaction patterns, timestamps)
- Log data (IP address, browser type, access times)
How We Use Your Information
- To provide, maintain, and improve the Service
- To match you with compatible users
- To deliver your letters and messages
- To verify your identity and prevent fraud
- To process payments and subscriptions
- To send you important updates about the Service
- To respond to your support requests
How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With other users as part of the matching and letter exchange features
- With service providers who assist in operating the Service (hosting, analytics, payment processing)
- When required by law or to protect our legal rights
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request a machine-readable copy of your data
- Objection: Object to certain processing of your data
You can export or delete your data at any time from the Privacy & Data section in the app settings.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your data at any time, and we will process your request within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the app and on our website.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@postdate.app.